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Delivery and Charges

We have tried to keep the Carriage costs as simple as possible. However due to the weight and nature of the doors and cabinets that we supply we differentiate between Doors that are very heavy but fairly compact and Cabinets that are very bulky.

 

knb delivery prices

Small Orders – A Few Doors and Non Bulky Items

Small Orders are generally defined as an order containing just a few doors and non-bulky items such as handles and hinges etc. that are normally sent by courier.

  • We will send you a E Mail on the day of despatch from ourselves or the manufacturer with an anticipated delivery date.
  • It is not possible for us to state exact days and times of delivery by a courier, so please make arrangements to receive the delivery, even if this is a willing neighbour. But it is important that they make the same checks because they are acting on your behalf.
  • All Deliveries are your valuable items and must be signed for as proof of delivery, so please make suitable arrangements to receive them.
  • Please examine packaging for any sign of damage, if unsure please sign and add “DAMAGED PACKAGING” to the drivers delivery sheet. He will have no problem with this he does not want to wait until you check its contents for damage, he just want to get to his next delivery.
  • If any items are Damaged it is important that you notify us e mail with supporting photo with 24 hours of receipt as couriers have a time limit to make such claims and we can arrange a replacement item.
  • Please do not sign as “Unchecked” as this is accepted by the courier as you are accepting responsibility for what may have happened in transit.
knb creations van






Large Orders – Qty of Doors and Cabinets

Small Orders are generally defined as an order containing just a few doors and non-bulky items such as handles and hinges etc. that are normally sent by courier.

  • Please remember these are more likely to be larger vehicles that will require good access for unloading. This type of courier would normally deliver to trade premises were there would be a forklift truck, so please make some practical arrangements to get the goods from the vehicle into your home.
  • It is required that at least one “Able bodied Person” is available to assist in unloading and moving bulky items and be responsible for them when they leave our transport.
  • We can usually be more precise with delivery dates and will contact you to arrange delivery date.
  • If a carrier is unable to complete the delivery for any of the above reasons, you will have to pay for redelivery.
  • It is a condition that the carrier is not responsible for any packaging and you need to dispose of responsibly and in accordance with local legislation.

Please remember you have gone to the expense of purchasing these goods and we have gone to a lot of trouble in manufacturing and arranging the safe delivery to your home, so all we ask is a responsible approach when we deliver them for you and all should go well. When we deliver on our own van we can normally be more flexible and precise with the date and time of delivery. In the case of a complete Kitchen we would normally deliver on our own vehicle regardless of area, however this would be dependent on area and order value. Deliveries to other areas not shown above can be arranged, please phone or e mail us for a quotation.


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KNB Creations charges for carriage or delivery are kept as simple as possible. However due to the weight and nature of the kitchen doors and kitchen cabinets that we supply we differentiate between Furniture Doors that are very heavy but fairly compact and kitchen cabinets that are very bulky.

We can deliver Bella or Zurfiz Kitchen Doors and Wardrobe doors direct from our suppliers BA Components, if you have also ordered Kitchen Cupboard or kitchen cabinets these will be sent in accordance with our standard Delivery and Charges see above for full details. Items such as Cabinet hinges, lighting and Handles will be dispatched from our warehouse at goole either by carrier or our own transport if ordered in conjunction with other larger items such as kitchen cabinets or kitchen doors. Full kitchens will always be delivered by us in our own vehicles regardless of your uk mainland location.

Internet based but People Driven!

KNB Creations, Within CMK, Coulman Road, Thorne, DN8 5JU
Tel 0800 002 9970   Fax (0)1405 780806

 

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